Intercom Pricing in 2026
Complete breakdown of Intercom pricing plans, features, and value.
Last updated: February 2026
Pricing Overview
$39/seat/month
Starting Price
โ
Free Tier
Per seat + usage
Pricing Model
๐งฎ Intercom Pricing Calculator
150100+
Your Estimate
$60/month
$720/year
You save $180/year with annual billing!
PlanPro
Users5
Per user$12/mo
Included in Pro:
- โAll features
- โPriority support
* Prices may vary. Check official website for current pricing.
Features Included
Live ChatExcellent
AI ChatbotFin AI
Help Deskโ
Knowledge Baseโ
Product Toursโ
AutomationAdvanced
Reportingโ
Mobile SDKโ
Integrations300+
API Accessโ
Is Intercom Worth It?
โ Worth It If...
- โข Modern, conversational approach
- โข Excellent AI chatbot (Fin)
- โข Product tours and onboarding
- โข Beautiful messenger widget
- โข Strong automation capabilities
- โข Great for SaaS companies
โ Not Worth It If...
- โข Expensive, especially at scale
- โข Complex pricing model
- โข Can be overwhelming to configure
- โข Ticket management less mature than Zendesk
- โข Add-ons increase costs quickly
Compare with alternatives
See how Intercom pricing compares to other Customer Support tools.
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