Mejores herramientas de customer support en 2026
Guía completa del mejor software de customer support. Compara características, precios y encuentra la herramienta perfecta para tus necesidades.
Mejores herramientas de customer support
Intercom
Intercom is a customer messaging platform that combines live chat, chatbots, help desk, and product tours. Known for its modern approach to customer communication and AI-powered features.
Zendesk
Zendesk is the industry-leading customer service platform with the most comprehensive ticketing, knowledge base, and multi-channel support features. The go-to choice for enterprises worldwide.
Freshdesk
Freshdesk by Freshworks is a customer support platform that offers a help desk, ticketing system, and multi-channel support. Known for being more affordable and easier to set up than Zendesk while offering similar features.
Comparaciones populares
Intercom excels at modern, conversational customer engagement with AI. Zendesk excels at traditional ticket-based support with enterprise features. Your choice depends on your support philosophy.
Freshdesk offers similar core features at a lower price with a free tier, making it ideal for small to mid-size teams. Zendesk is the enterprise choice with the most integrations and advanced features.