Zendesk Pricing in 2026
Complete breakdown of Zendesk pricing plans, features, and value.
Last updated: February 2026
Pricing Overview
$25/agent/month
Starting Price
โ
Free Tier
Per agent pricing
Pricing Model
๐งฎ Zendesk Pricing Calculator
150100+
Your Estimate
$60/month
$720/year
You save $180/year with annual billing!
PlanPro
Users5
Per user$12/mo
Included in Pro:
- โAll features
- โPriority support
* Prices may vary. Check official website for current pricing.
Features Included
Live ChatGood
AI ChatbotAnswer Bot
Help DeskIndustry-leading
Knowledge BaseZendesk Guide
Product Toursโ
AutomationAdvanced
ReportingAdvanced
Mobile SDKโ
Integrations1,000+
API Accessโ
Is Zendesk Worth It?
โ Worth It If...
- โข Industry-leading ticketing system
- โข Mature, enterprise-ready platform
- โข Excellent multi-channel support
- โข Powerful reporting and analytics
- โข Massive marketplace of apps
- โข Strong knowledge base (Guide)
โ Not Worth It If...
- โข Interface feels dated
- โข Complex setup and configuration
- โข Expensive for full feature set
- โข Chat experience less modern than Intercom
- โข Steep learning curve
Compare with alternatives
See how Zendesk pricing compares to other Customer Support tools.
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